Nithin Kamath, the CEO of India’s leading online brokerage firm Zerodha, recently shared life lessons he learned from his father-in-law, who runs a small grocery shop in Bangalore.
In a heartfelt LinkedIn post, Kamath shared a picture of himself with his father-in-law and spoke about the lessons he learned from running a small business. Kamath stated that his father-in-law, who is in his 80s, has been running the shop for over 50 years and has always maintained a loyal customer base.
Kamath stated that he learned several important lessons from his father-in-law’s business, including the importance of customer service and building a loyal customer base. He stated that his father-in-law always puts his customers first and ensures that they have a great shopping experience every time they visit the store.
Kamath also spoke about the importance of providing value to customers, stating that his father-in-law always ensures that the prices of the products sold in the shop are reasonable and affordable. He stated that his father-in-law always strives to provide the best quality products to his customers, which has helped him build a loyal customer base over the years.
Kamath stated that he is grateful for the lessons he learned from his father-in-law’s business and that they have helped him in his own business ventures. He stated that he has implemented several of these lessons in his own company, Zerodha, and has seen great success as a result.
The post has garnered over 11,000 likes and several comments from people in the business community, who have praised Kamath for his humility and willingness to learn from others.
In conclusion, Kamath’s post serves as a reminder of the importance of customer service and building a loyal customer base in any business. The lessons he learned from his father-in-law’s grocery shop have helped him in his own business ventures and serve as a great example for others to follow.
